Intranet implementation consulting - Optimization of corporate systems

We can help you effectively implement an intranet, streamlining internal processes and improving communication between employees. Our experts will develop an implementation strategy tailored to your business needs to increase productivity.

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Audit of the current space

We study how the intranet works now, its structure, the logic of the modules, their technical features and limitations. We study the content generated by employees and the company.

Often the information space is not only the intranet, but also other resources: CRM, corporate messenger, task manager, mailings, and others.

Gamification

We analyze its efficiency, main scenarios, composition of achievements and goods. We study the analytics of the last 3 months' coins issuance.

Knowledge base

Explore the structure, access rights, materials and their popularity.

Training

Structure of materials, study courses, tests, and learning analytics

Analyze

main applications and SLAs for working with them

We analyze the current solution:

engagement rate, attendance of key modules, the most frequent requests and the most popular intranet features among employees

Communities

Research the company's communities: membership, topics, employee activity and group popularity

Survays

We look at the topics and composition of the surveys, the regularity and quality of the surveys. As well as PR campaigns to promote surveys

Evaluating business processes

Salary increase, coordination of recruitment application, coordination of leave of absence

Onboarding

Evaluate the adaptation regulations and each individual track. Examine the tasks for all adaptation tracks for each stakeholder: newcomer, manager, mentor, HRBP.

Conduct a mobile application audit

Let's do a UX/UI audit

Explore employee journey map

Research on objectives and target audience

Interview with the customer. Detailing the goals of the intranet. Focus in working on it. We will develop and agree on metrics and quality goals.

We analyze its efficiency, main scenarios, composition of achievements and goods. We study the analytics of the last 3 months' coins issuance.

Identify target audiences through customer interviews and organizational structure studies. For example:

sales specialist
production specialist
customer service specialist
intern
back office employee
manager
top manager.

Conduct in-depth interviews with representatives of target audiences. The interview is divided into 3 sections:

common issues
problematic issues
solution questions

The interview includes discussion of key intranet modules: knowledge base, training, applications, surveys, jobs, communities, etc.

The purpose of the interview is to find the main jobs according to JTBD methodology and patterns of intranet usage by different CAs, decompose them into user cases and find pains and growth points.

Preparation of recommendations

Based on the audit findings, objectives, interview transcripts, our in-house expertise and years of experience with corporate culture, we will develop a detailed list of recommendations to help improve your intracompany.

General

General recommendations relate to the concept, prioritization of modules, and approaches to working on the intranet

Private

Specific recommendations for the use of each module

Intranet content preparation based on objectives and recommendation

Based on the audit findings, objectives, interview transcripts, our in-house expertise and years of experience with corporate culture, we will develop a detailed list of recommendations to help improve your intracompany.

Filling

We will independently fill the knowledge base taking into account the tone of voice, corporate style and with the delineation of rights based on the company structure.

Application system

We will work out a system of requests with a description, prescribed SLA and selected executors.

Corporate store

Develop corporate store pricing, upload merchandise and accomplishments with design

Onboarding

Create adaptation tracks: up to 50 tasks per track and up to 8 universal tracks per company.

Operational support and advice throughout the year

Efim Haym

сo-founder Intranetable
Xenia Shevchenko

Project Manager